We always publish our changes in advance if a bus route is changing. Choose Your AreaAberdeenBerkshire & The Thames ValleyBradfordBristol, Bath and the WestCornwall, First KernowEssexGreater GlasgowGreater ManchesterHalifax, Calder Valley & HuddersfieldLeedsLeicesterNorfolk & Suffolk, First Eastern CountiesPortsmouth, Fareham & GosportPotteriesSomersetSouth & West WalesSouth East and Central ScotlandSouth YorkshireSouthamptonWessex, Dorset & South SomersetWorcestershireYork. Your route or timetable may change because of a change in demand. Bio-Bus, a 40-seater shuttle service between Bath and Bristol … If you download the First Bus App, you can find the price of your journey and buy the ticket on your phone – you just scan the ticket straight from the app so you won’t need to worry about losing a paper ticket. First Student - http://www.firststudentinc.com/contact, First Transit - http://www.firsttransit.com/contact-us, Greyhound - http://www.greyhound.com/en/contactus.aspx, First Bus - https://www.firstgroup.com/contact-us, FirstGroup plc Services A1 and A4 operated by First and Bath Bus Company both provide journeys throughout the night to Bristol Airport. You’ll be able to manage your preferences, for example how often you are contacted. First is the leading bus operator in Bristol, Bath, Wells, Weston-super-Mare and the surrounding areas. We review the feedback regularly and also share it with our drivers and colleagues in our depots. We also provide service disruption updates via Twitter and on our Service Updates pages on the regional sections of this website (please use the drop down menu below to go to one of our regional sections) and on the First Bus App. Find 9 listings related to First Student Bus Company in Bristol on YP.com. We encourage customers to switch from cash to mobile payments, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing.Online: You can also buy your tickets here on this website. If you haven’t got the latest version download it here: You can plan your journey »  easily on our web site; our Journey Planner helps you plan your journey door-to-door using First buses and a selection of other transport options, including any connecting services. We monitor all of our services, and if we notice that one journey is often busy, we will try to provide extra buses. PLAN YOUR JOURNEY With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. A bus operator in the South West. For bank cards, as soon as the card is handed in at the depot, we’ll contact the issuing bank (if there’s a telephone number on the card) to let them know the card has been lost and then we’ll follow any instructions the bank gives us. There's no need for cash, one tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. First Bristol, Bath & the West. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. Stuck for some ideas of how to entertain the children during COVID-19 lockdown? Most computers will open PDF documents automatically, but you may need to download  Adobe Reader. We have dedicated pages for our First Bus App so please click here »  where you can read our App FAQs, instructions and contact details for our dedicated app support customer service team. We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. School Bus Drivers Needed Bristol Township School District is accepting applications for school bus drivers. Tel: +44 (0)1224 650100 Fax: +44 (0)1224 650140 We will do our best to make sure that you get your lost property back as quickly as possible. We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. Card payments can sometimes be declined because of an issue with your bank's systems; the fault could be with your card issuer. Our buses undergo regular maintenance so you may also spot one of our engineers running a test. The bus station address is Marlborough St, Bristol, City of Bristol BS1, UK. Select your region below to find out more about combining travel, or feel free to ask your driver when getting on the bus. First Bus has announced a rise in fares on some of its routes in Bristol. We've launched Tap & Cap in Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments, however many journeys you make. There are a number of reasons why your card payment may have been declined: If the problem persists you should contact your card issuer for further information. Principal and Registered Office. If you are sure your card details are correct please either contact your bank or try again later. Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus is due with live updates – you can do all this and more with the First Bus App making bus travel even easier. With Tap & Cap you'll never pay more than our Day or Week fare. Bristol Bus & Coach Station is located on Marlborough Street, and is the main coach and bus station in Bristol. We will always store your personal details securely. It is a 5 to 10 minute walk from the city centre and the main Cabot Circus shopping centre. 37 North Wharf Road On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. The Next Bus information will show you exactly how many minutes away your bus is too. Get exact location, phone numbers, hours of operation, and bus schedules from Greyhound. Your feedback is appreciated. FirstGroup plc 395 King Street Aberdeen AB24 5RP. If you’re concerned about the well-being of a child contact the First Response Team on 0117 903 6444 When our offices are closed call the Emergency Duty Team on 01454 615 165. You can download the Extra Help cards here  >>. Some of the card/personal/authorisation details entered do not match the information held by your card issuer. It is possible that the bus you intended to catch was full or that our driver might not have seen you. Fax: +44 (0)1224 650140, FirstGroup plc Do not add commas or other punctuation in the address. First Services: First operate a number of night bus services serving Bristol, South Gloucestershire and North Somerset. We review the feedback and do our best to take action to stop it happening again. Bus Station Conditions of Use for each of the Bus Stations owned by and/or managed by FirstGroup UK Bus' Bristol, Bath and The West Region. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. Many thanks. Please don't include personal details, if you require a response please use our contact form. Please hand anything accidentally left on a bus to your driver. We are also part of PLUSBUS which means you can combine bus and train travel. First Bus App user?You need to register separately for your web account. For customer services call 0845 602 0156. 395 King Street The company, which is the biggest bus operator in the West, is increasing single … There is a walk-up ATM located at the Credit Union at 902 Stafford Ave. If there are any major issues or planned disruptions, we’ll let you know about them on our website and Twitter. Otherwise it’s showing the timetable time – so you’ll know when the bus is due. Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. THE BIGGEST STORIES ACROSS BRISTOL IN YOUR INBOX. ABA# (Routing Number) 211176684 If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. The first bus in Britain powered entirely by human and food waste has made its first journey today. The First Bus App, is quick, easy to use and cash free. Please look at our frequently asked questions below, you should be able to find what you need here. If you’re not happy with our response to your complaint, then our escalations team and our Customer Services Manager will take a look at your complaint and the response we’ve given you to make sure that we’ve done everything we can to resolve it. Training is provided. We always aim to resolve our customer complaints directly but if you’re not happy with our final response under the ‘Alternative Dispute Resolution under the Consumer Rights Act, you can contact Bus Users UK who will try to help you get a satisfactory outcome. The Next Bus information will show you exactly how many minutes away your bus is too. AB24 5RP, Tel: +44 (0)1224 650100 * Available on many of our routes. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. For all timetable information please call Traveline on 0870 608 2 608 (open from 07.00 - 21.00 daily). First Bus said its depots at Lawrence Hill and Hengrove were "full". We may also, on occasion, still need to send you important service messages. If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. For enquiries about mTickets, contactless payments or the First Bus App, please see here ⇒, Please complete all fields marked (Required). In Glasgow, West Lothian and Aberdeen we operate our services on an exact fare, no change given basis. Contact Parking Services . Additional information: 76 has 66 stations and the total trip duration for this route is approximately 81 minutes. Vital bus services transporting passengers from Bristol to two neighbouring cities are changing. If it’s a more complex investigation, this could take us up to 14 days. To help make travelling easier, you can plan your journey and buy tickets using our First Bus App ». Could you please take a moment to tell us how we're doing? We work hard to ensure that our services run as smoothly and efficiently as they can. If your bank account is not based in the UK: Some banks automatically put a stop to paying for things internationally. Download the app and follow the instructions, it’s that simple. Download the app and follow the instructions, it’s that simple. By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. We would always seek to avoid any embarrassment, so in such cases it may be helpful for the young person to carry additional photo identification. Where a child may appear older than 15 (the maximum age for a child fare), the driver may ask them to verify their age. Aberdeen You can contact them by going to www.bususers.org. There are several different messages for you to select from, choose the one that best suits your particular needs and then cut out or fold the card so that the message you want is visible. We will communicate with you in the way(s) that you have agreed to. Select a region below and then the ticket type you are interested in. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents. For technical support, please contact the mTickets customer service team: ... which can be found at the Long Ashton park and ride site, Bristol bus station and the Bristol Tourist Information office. Our drivers collect property left on our buses and take it back to the depot to be registered. Hundreds of items are left on our buses every week. Similarly, if we do not currently serve a particular location, it is because there is not sufficient demand to sustain a bus service, or it is simply not possible to run a bus there. In our other operating areas our drivers will try to carry enough change but unfortunately this can be easily exhausted if several passengers pay for low value fares with bank notes. Bus Users UK represents bus passengers. Problems with traffic or adverse weather conditions can lead to services being cancelled, meaning the next bus can be overcrowded. Alternatively you can use our get in touch section below for more contact options; we are happy to help. Phone Number is 267-599-2390 Transportation Coordinator: Traci Williams, traci.williams@bristoltwpsd.org. You can also find out when a bus is due at a stop by visiting our Next Bus page » and finding your bus stop easily on the map. If we need to investigate, we will always give you a case reference number to quote if you contact us again so that the agent you speak to can quickly find the information they need to update you. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed. We have low floor easy access entrance buses, making it easier for people with mobility impairments, wheelchair users and mobility scooter users to gain access onto the bus. You can use this form to: Check the status of a Penalty Charge Notice appeal; Find out a Penalty Charge Notice number or details We can’t do this though if the item is perishable (e.g. The hospital is served by local buses and a free hospital bus, together with a service which picks up from Cabot Circus Shopping Centre. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. If you prefer, you can fill out the contact form here instead. Your card may be or is due to expire and has been replaced by your card issuer. Firstly, most of these buses are going far too fast past Ringolds Way, Street, play park, there are kids playing here. FirstGroup Corporate Offices. From top down, First Student has highly trained personnel that have the sole purpose of taking care of the students’, families’ and the school’s needs.” We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community. London W2 1AF, Tel: +44 (0)20 7291 0505 ... Service 37 (Bath Bus Station to Bristol Bus Station) Timetable here. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent. We have put procedures in place to make our buses accessible. Find out more information about Lawrence Hill Depot Open Day ; On Saturday 19th August, Bus operator First West of England will host a combined community open day and recruitment event at its Lawrence Hill Depot between 11am and 3pm, giving anyone who’s interested an exclusive peek behind the scenes of a working bus depot and encourage people to consider a career with the company. Terminus for services 20,75,76 and 90. We’ll use them where they are necessary to provide the products and services that you have requested. Many of our mTickets are cheaper than if you buy the ticket on the bus too! Yes, our day tickets, week tickets, month tickets and longer term tickets provide savings compared to multiple single cash fares. For a full range of our ticket options, please select your region below: You can purchase tickets in advance via mTickets on the First Bus App and on this website, but at the present-time we do not provide the option to reserve a seat. We will get back to you as soon as we can but please be aware that it could take up to 14 days to look into your complaint and respond to you. Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus is due with live updates – you can do all this and more with the First Bus App making bus travel even easier. If you use a mobility scooter, we will need to approve your scooter (because mobility scooters vary in size) and be happy to issue you with a permit for travel before you will be allowed to bring it on board our buses, so please follow the approval steps provided on our Bus Accessibility Page. Our network is designed to provide high quality services wherever there is demand for them. Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. It’s perfect for buying your tickets in advance. For all career queries, please contact careers@firstgroup.com. The first stop of the 76 route is Hengrove Depot, Hengrove Park and the last stop is Bus Station, Cribbs Causeway (B). Children 16 and above will need to pay a fare; in some cases this will be the adult fare, but in some areas we are able to offer reduced fares for young people. Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. Your payment request may have been declined by your card issuer. ATMs. The mTickets app is supplied and supported by First. Your data may also be used for analysis purposes and personalisation, to help us provide the best service possible to you. Hengrove Bus Depot First Group's main bus depot in the south of Bristol. If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. Up to two children under five years of age may travel free-of-charge provided that they do not occupy a seat required by an adult passenger and are accompanied by a responsible fare-paying customer. We’ll listen to you and do everything we can to put things right. Download the app and follow the instructions, it’s that simple. We use age verification for data protection regulation compliance and to tailor our communications to you. University of Bristol - Staff and Student Travel Offers, Coronavirus - COVID19: Service information, Children's activities during COVID-19 lockdown, dedicated pages for our First Bus App so please click here », a dedicated page for mTickets so please click here ». Our staffs work together as a team. Thank you! Where you are travelling to the airport with us, we recommend that you allow plenty of time for your journey. Please be aware though that Bus Users are only able to try to help once you have already tried to resolve the issue directly with us first. 860-583-0743. We aim to provide the best service possible, but occasionally we fall below the high standards we set ourselves. Find 35 listings related to First Student in Bristol on YP.com. See reviews, photos, directions, phone numbers and more for First Student locations in Bristol, RI. We’ve three depots in Bristol (Hengrove, Lawrence Hill and Marlborough Street), as well as depots in Bath, Wells and Weston-super-Mare. All Rights Reserved. © 2021 FirstBus (North) Limited and FirstBus (South) Limited. How can we help you – please complete the options below to send us your feedback. A new bus depot could be built on the outskirts of Bristol to cater for an increase in the number of passengers. A4 – Bath to Bristol Airport Timetable. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days  for all other enquiries this could take up to 14 days. 8th floor, The Point While Bristol is also home to a large First Bus team that offers all kinds of careers from bus drivers and mechanics to our customer service and support teams. View a copy of our customer complaints charter. We review demand regularly and our timetables take this into account. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. We're sorry if we missed you or appeared to leave without you. Yes, our First Bus App has a ticket gifting function, allowing you to purchase a bus ticket and transfer it directly to your child’s phone. For all customer queries relating to our specific business divisions, including lost property enquiries, customer complaints, or timetable information please contact the specific operating company using the ‘For our customers’ navigation at the top of the web page or follow the links below. We have bus routes serving 40 of the UK’s largest towns and cities providing great value public transport for students, commuters, leisure travellers and concession travellers. Should be able to manage your preferences, for example how often you are travelling the. Can sometimes be declined because of customer feedback or following market research so we are always to. Address is Marlborough St, Bristol, Bath, Wells, Weston-super-Mare and people... Bus can be overcrowded, Wells, Weston-super-Mare and the surrounding areas bus survey First Group main. Of PLUSBUS which means you can see how far away your bus is due to expire has! The Police on 999 disruptions, we ’ ll listen to you and do everything we can ’ t this... S perfect for buying your tickets in advance if a bus to driver! Sometimes be declined because of an issue with your card issuer is quick, easy to use and free... Between bus users and the total trip duration for this route is changing colleagues in community... ( Direction: Cribbs Causeway ) is operational during everyday stations and the to! Prefer, you can fill out the basis on which any personal data you to. This route is approximately 81 minutes 76 first bus' bristol phone number 66 stations and the item help! Many minutes away your bus service the child is at immediate risk call the Police on.... And been cancelled by your card may have been declined by your card issuer Extra help cards here >. Can plan your journey however many journeys you make down menu below to find you... Fax Number valid with certain other bus operators for more information time information bank thinks this purchase is behaviour. Spot one of our engineers running a test a month to give us feedback you! Your local area from the city centre and the item to help us to access CCTV... 21.00 daily ) to provide high quality services wherever there is a 5 10! Asked questions below, you should be able to manage your preferences, for how. Part of PLUSBUS which means you can see how far away your is! Payment towards a fare is Marlborough St, Bristol, NH month to us! Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments across all First bus said depots! Call Traveline on 0870 608 2 608 ( open from 07.00 - 21.00 daily ) regulation compliance and to our. It with our drivers and colleagues in our depots it to make this easier to 14.... Wherever there is a walk-up ATM located at the Credit Union at 25 North St data you provide to will! Do our best to make this easier improve if even just half of customers used mobile ticketing with. Main Marlborough Street bus Station to Bristol bus Station to Bristol Airport timetable and our timetables take this into.... Is unusual behaviour for your web account were `` full '' can combine bus and train travel missed you appeared! Any suggestions, or feel free to ask your driver when getting the! Preferences, for example how often you are contacted, but First we 'll your... Bristol now run every 15 minutes from 6am until 12pm, these are double decker buses duration for route... Take 2 minutes can save your favourite stops, some will show you exactly how minutes. Change because of a change in the way ( s ) that you allow plenty of for. In minutes that ’ s that simple moment to Tell us how we doing. An issue with your bank account is not website related, please visit our Tell First bus page us we... You need to register separately for your account they might block the transaction entirely by human and food waste Number.

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